Those who felt that there was a chance the outsourcing industry would die out, may not be too happy with this recent survey by KPMG. According to the study Strategic Evolution, outsourcing is increasing and almost all the organizations that are involved in this practice want to maintain their sourcing level. And quite a few of them even want to increase the sourcing levels. This survey which collated responses from nearly 700 organizations from 32 countries proves that the only path open to this industry goes forward.
Contrary to the belief in certain quarters that outsourcing is creating new problems, most respondents believed that service providers made positive contributions to the success of their organizations. Oh, and it was not only services that had improved. The financial baseline of most firms was also showing an improvement and as they became more lean and mean, their competitiveness increased. Too much good news for a day. What do you say?