December 11, 2006
FSSA Outsourcing Plan Hits Turbulence
The FSSA reorganization and outsourcing plan is meeting with a lot of opposition. Recently state caseworkers, their union leaders, social advocates and others accused Gov. Mitch Daniels’ administration of lying, fudging statistics and endangering needy and vulnerable Hoosiers to make its case for outsourcing the application process for food stamps and other public benefits. Fortwayne.com reports:
The Daniels plan envisions improving the delivery of the public safety-net benefits system received by one in six Hoosiers by making it easier to submit and process applications through the Internet, e-mail, telephone call centers, and faxes. It also aims to use computers to drive the process with self-surveys, instead of time-consuming interviews, to ease caseworkers’ paperwork and reduce error and fraud.
Read more: 200 protest outsourcing benefit plan
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