September 28, 2006
Welsh Water to revamp IT systems in multi-outsourcing contract
CapGemini, LogicaCMG, and TCS will seek to transform the business processes and IT systems at UK utility Welsh Water in a £100 million outsourcing contract. The outsourcing partners will bring about comprehensive hardware replacements and implement the fully integrated SAP enterprise resource planning system.
The outsourcing move is expected to bring Welsh Water on par with state-of-the-art water technology, and the next three years will see the utility train 2,500 employees so that the new system is put to its optimum use. Vnunet quotes head of IT Fraser Nairn:
In the past, we have not invested a great deal in IT, and we want to update all our systems to give much better services to our customers and bring big efficiencies into the business.
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