September 06, 2006
Visanet and EDS: Outsourcing deal through decades
Over the next ten years, the Plano-based tech company EDS will continue to provide ITO and BPO services to Visanet, a credit card services provider based in Brazil. The new contract is worth $209 million, and is an extension over the existing agreement between the two parties.
What is interesting to note is that the two companies have been associated over the past ten years; this is certainly turning out to be a long-term association. Global Services reports:
In addition to existing services, EDS also will provide call center support to assist Visanet merchants with point-of-sale equipment-technical support. The call center handles more than 450,000 merchant calls per month.
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