September 26, 2006
AT&T boosts U.S. workers
I mentioned in an older post about the sustained outsourcing phenomenon among telecom companies. The benefits of outsourcing in this sector are there for all to see, and it is little wonder that telecom players are riding high on the outsourcing wave.
However, in a significant reversal of its earlier decision, telecom giant AT&T has decided to bring about 2,000 unionized customer service jobs back to the U.S. Thus, contrary to the popular belief that offshoring is inevitable and a one-way ticket, the AT&T move gives an added credence to the workforce in the U.S.
Quite obviously, the build up of domestic pressure led to the reversal of its outsourcing policy. The major chunk of the pressure came from the Communications Workers of America (CWA), which was particularly aggressive about pushing for U.S. jobs.
However, CWA doesn’t stop its campaign only at the offshore factor. As Line56 reports:
AT&T had promised that CWAers would have opportunity and access to the jobs of the future, but union members are pointing out that much of this work—running video hubs, installing and maintaining Internet routers and hubs and other jobs—is being performed by managers and contractors.
--
Did you enjoy this post?
Comments
The comments to this entry are closed.
« Schools before, Universities now: On with the outsourcing bandwagon | Main | Alsbridge in line for twin National Outsourcing Association awards »
Recent Comments