It seems that the IT outsourcing boom is over in India and elsewhere in the world. This is because the companies have learnt to be strategic and selective. However, it is too early to say that the It outsourcing is at the fag end of its growth. In India, outsourcers are now looking to China to reduce their growing labor shortage.
Major IT and BPO hubs are reaching labor saturation and are desperately looking for educated resources in other parts of the world. The current situation in India will drive both buyers and service providers to expand their list of possible locations for operations. It will provide an opportunity to other countries to grow in outsourcing business.
Financial Express reports that -
The latest Diamondcluster study reveals some troubling signs for onshore service providers. For example, less than one in three buyers of onshore services reported that all their expectations are being met, compared to 47 per cent of the buyers of offshore services.
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