Outsourcing business has become an integral part of Indian industry in the recent years. According to reports, Indian companies have bagged the biggest outsourcing deals in 2005-06 made their presence in the global arena. Indian companies have received the lion's share in the global outsourcing industry. Despite the controversies surrounding off shoring in Britain and elsewhere, outsourcing deals are being signed on a constant pace.
Some British firms such as Powergen and Abbey have withdrawn their call centers in India. However, that did not deter others from outsourcing their work to India. The economic compulsion of outsourcing of back office operations holds the edge here. The current trend shows that there is hardly any dissatisfaction with offshore outsourcing.
The analysis reveals that this growth in offshore outsourcing is further evidenced by impressive gains for the Indian service providers, whose market share has risen to 5.2 percent of the total value of contracts signed so far this year - up from less than 3 percent in 2005 and just over 1 percent in 2004.
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