British Gas Company Centrica has signed a seven-and-a-half year HR business process outsourcing contract that will cover its 30,000 strong staff in the UK. The deal has been signed with HR services firm Hewitt Associates. It includes workforce administration, payroll, reward management, performance management, succession planning, customer services and HR related information services. The value of the deal has not been disclosed yet. The HR transformation program at Centrica is well underway and the company's new partnership with Hewitt will accelerate and support the delivery of technology for Centrica's line managers.
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