July 01, 2006

CBA employs a multi-sourcing strategy

In an effort to improve its IT service delivery across the platform, the Commonwealth Bank (CBA) has extended its long-standing relationship with EDS. The two partners came together in 1997 through a AU$5 billion contract, and the fresh lease of life has ensured that they will continue to work together until June 2012.

Besides the arrangement with EDS, the Bank has also plunged into a contract with Optus for a managed mobile voice service. According to the bank's chief information officer Michael Harte, this is indicative of a multi-sourcing strategy, which is a significant policy shift.

ZDNet Australia has more.

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