May 11, 2006
Uganda, the new kid to taste the outsourcing pie
InterGlobal Services (IGS), a US call centre operator, is initiating a world class call center that will change the outsourcing landscape of the region. Although the project is behind schedule, it is most likely to be up and running by the end of May.
The call center will provide employment to 450 operators working in three shifts. The government has done its part by providing low cost education geared towards employment in the outsourcing arena. EasyLearning, as the program is known will make life much easier for employees in the outsourcing sector as they will come equipped with the knowledge to handle the demands of such a job. Uganda already has educated but unemployed youth and the outsourcing sector will give them the opportunity to earn a living for themselves. AllAfrica.com reports:
InterGlobal Services (IGS), a U.S. call centre operator in conjunction with the Busoga Kingdom are in the final stages of setting up a 150-seater world-class call centre in Jinja, 80 kilometres east of Kampala.
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