There is an apprehension that all is not well within the Indian BPO industry and it might face some sort of crisis if the present issues are left unresolved. The Nasscom is holding a two-day ITES-BPO Strategy summit in Bangalore (India) on June 7 - 8. Issues such as managing growth and combating competition will be debated in the summit. The ninth annual Nasscom (National Association of Software and Service Companies) event will focus on the challenges faced by the industry and on the next phase of growth. Business Line reports:
The summit will focus on how India can emerge as the benchmark in global outsourcing and continue to offer an unmatched package of benefits to overseas investors. The aim is also to draw attention to the challenges and pitfalls that lie in the path of the Indian ITES-BPO sector and how they can be overcome to maintain the country's edge in this space.
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