Outsourcing Times

October 22, 2005

Outsource industry moving toward modular solutions

Outsource vendors and consultants who gathered at the OutsourceWorld conference in New York, which concluded on October 19, voiced the opinion that the outsource industry has reached a stage of maturity and new trends are beginning to be witnessed. One of the trends was the movement of offshoring contracts beyond the top multinational companies, with the customers prefering smaller deals to multi-year contracts.

The costs have also climbed down, mainly because of the emergence of East European countries and other locations as outsource destinations. The outsource deals are now well-defined and are limited in scope. In particular, the financial sector is moving toward component-based or modular solutions. InfoWorld Nederland reports:

Some industry insiders at the conference advised users to first pick the country or region that seems to offer a fit in terms of specialization, or language and culture, and only then pick the specific provider. "I always say, pick the country first, " said Shailendra Palvia, managing director for the Center for Global Outsourcing.    

--
Did you enjoy this post?

October 22, 2005 in Opinion | Permalink

Comments

The comments to this entry are closed.

« TCS to open its first administrative office in the UK for back-office operations | Main | Affiliated Computer Services, Inc. and Princeton HealthCare System extend IT outsourcing relationship »