October 28, 2005
IAOP announces code of ethics and business standards for outsourcing partners
With the burgeoning of the outsourcing business in many parts of the world, there is a growing need for a code of ethics for both service providers and their clients. Towards this, the International Association of Outsourcing Professionals (IAOP), based in Lagrangeville, N.Y., has announced a code of ethics and business practice standards that are applicable to both IT and non-IT sectors.
These procedures are expected to enhance the business of awarding and managing outsourced business processes. Some of the guidelines deal with disclosure, candor, and the use of objective metrics mutually decided by the outsource partners. CIO Today reports:
The Lagrangeville, N.Y.-based organization also is calling on companies to invest at least 40 hours annually in training and professional development activities for each employee involved in managing outsourcing contracts. Mike Corbett, executive director of the IAOP, said the group hopes the standards will help outsourcing relationships succeed, partly by making management practices more consistent from company to company.
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