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September 11, 2005

Office for National Statistics: Call center and IT outsourcing has not affected jobs in the UK

Two major industries which have seen significant outsourcing of projects from the UK to India and other countries are information technology and the call center business. There have been fears that such outsourcing adversely affects the job situation within the UK. However, a recent report published by the Office for National Statistics, UK, indicates that employment has continued on a growth trend in the UK, and redundancy levels have witnessed a steady decline since the year 2001.

The report reveals that jobs in the call center and IT industries in the UK have been increasing at a much higher rate than the overall growth in employment. Summarizing the findings of the report, ZDNetIndia.com also mentions that the report of the Office for National Statistics comes at a time when HCL announced the setting up of its new call center in norther Ireland, generating about 600 jobs. ZDNetIndia.com reports on the outsourcing situation in the UK:

Employment in IT and call center occupations in UK which stood at about 1.05 million had grown by 8.8 percent in the past four years when compared to overall employment growth of 3.2 percent, indicating that the employment data by region for these occupation had not shown major variation from this trend, suggesting that offshoring was having a minimal effect on the employment in the UK job market.

Read More: Outsourcing to India has not hit UK jobs, says report

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