June 27, 2005
European Outsourcing Conference Heralds Growth of Industry
The recent second annual European Outsourcing Association conference brought together companies, advisors and clients to discuss outsourcing and its many components. The success of the event is being touted as greater evidence of the growing influence of outsourcing in the world business market. The diversity of attendees also indicates how complex the industry has become, with specialists covering minute aspects of the outsourcing process rather than outsourcing merely being between a single domestic company and a single foreign provider. In addition, the title of the the conference, "Outsourcing and Shared Services" indicates the growing importance of peripherals to the outsourcing community. In fact a growing proportion of the outsourcing community is not focused on the direct service of contracts, what one normally considers in outsourcing, but rather fill the many niche needs of such transactions. ZDnet.com Reports:
Deals are no longer a simple hand-over of processes and staff to a vendor, but can be complex structures involving multiple vendors and a miz of in-house and off- or near-shore solutions. The title of this conference is significant in this respect -- not long ago a BPO consultant confided in my that his firm didn't push shared services so much, because once a client had implemented a shared service structure there wasn't enough value left in the outsourcing contract.
Read More: Outsourcing--an increasingly mature market?
--
Did you enjoy this post?
Comments
The comments to this entry are closed.
« British MPs React to Outsourcing Security Breach | Main | Princeton Prof Touts Economic Benefits of Outsourcing »
Recent Comments