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May 12, 2005

Doctors Offshore Medical Transcription Work

Professional Transcription Solutions (PTS) may be revolutionizing the medical transcription industry.  So far only 50 doctors in Australia are utilizing the service, however, early indicators show excellent growth potential.  Domestic providers are often cited as having slow turnaround times and being fraught with errors, while PTS has thus far provided superior services and quality. Among the services provided, the most appealing has been PTS' reported 48 hour consistent turnaround on transcription services.  There are some concerns regarding the security of transmitted information as well as questions about the sustainability of low-cost services as wages continue to increase in India.  Hindustantimes.com Reports:

Dr Cremer, who has availed many Australian-based transcription services during his 20-year career claims, "None were of this high quality and efficiency. In the past, I have used a whole range of medical secretaries and the system was insufficient. Sometimes there was a backlog of up to six to eight weeks for letters to be sent to GPs, which in medical practice is unacceptable. I have to write 120 letters a week and the new patient letters take a long time."

Read More: Clinical BPOs: Aussies woo India 

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