April 07, 2005
A Tale of Two Outsourcings
Philip Harris, director of IT outsourcing at Boeing Co. says that his company is a perfect example of how the level of planning a company conducts prior to entering into an outsourcing contract can radically affect the projects success. At Gartner's outsourcing conference this week, Harris discussed the failure of the company's rushed IT turnover after Boeing's 1998 merger with McDonnell Douglas. By contrast, the well-planned 2003 IT outsourcing to Computer Sciences Corp., Dell, and IBM has yielded higher than expected returns. InformationWeek Reports:
The success of the deals is in large part because of the extensive preparatory work that Boeing undertook before signing off, Harris said. Among other things, the company formed a transition committee, led by Harris himself, tasked with ensuring that the smallest elements of the handover were planned for.
Read More: Boeing IT Outsourcing
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