October 06, 2004
Is India Losing BPO to the Philippines?
India may be losing its grip on BPO to eastern Europe and the Philippines, a new study by Gartner says.
According to Business Standard Online:
Like India (a former British colony), English is widely spoken in the Philippines.
It also has a large and youthful population of 84 million, with many studying in the higher education system. The downside is that the Philippines faces an annual typhoon season and its recent history is marked by sporadic political upheavals and coup attempts, the paper said.
Read more: India may lose BPO edge to new rivals
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