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August 30, 2004

Outsourcing Different Business Functions

For the business manager, an article from SmartPros discusses when it is appropriate to outsource, keeping in mind the virtually endless amount of functional areas of a business that can be offshored.

Decisions to outsource projects, especially long-term, ongoing projects, such as the outsourcing of your entire information technology (IT) department, can affect -- and change -- employees' lives. To maintain morale and the status quo, keep the lines of communication open throughout the duration of the project.
"If too many workers leave in the midst or aftermath of an outsourcing deal, the company and the outsourcer both suffer a damaging knowledge drain," notes Meridith Levinson in an article on CIO.com where she profiled Richard LeFave, Nextel CIO, about "Life After Outsourcing."

Read more: Outsourcing: What You Should Know First

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