June 29, 2004
Outsourcing to India On the Rise Again
American companies are outsourcing to India at an increasing rate, in part because of all the attention that the process has received from negative publicity and public outcry.
From the Australian Financial Review:
"The pace of outsourcing work to India is picking up, in part because the controversy in the United States over the trend has publicised India's low costs and expertise.
"In the high-technology hub of Bangalore, two to three Western companies are opening operations in the city every week, officials at Software Technology Parks of India said.
"'During the last six to nine months, we've received hundreds of millions of dollars of free advertising,' said Vikram Talwar, chief executive officer of Exlservice, a New York company that processes financial claims for US banks and insurance companies in India." Read More
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